Returns & Exchanges

We want you to love your results, which is why we offer a 90-day money-back guarantee on all Grande Cosmetics products for a stress-free shopping experience. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange within 90 days of the delivery date.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and shipping zip code to start the process and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is submitted, we will email you a prepaid UPS or USPS shipping label to download and print at your convenience.

• 3.
  Pack Your Items

  Securely place your products in their original packaging or a sturdy box, attach the prepaid shipping label to the outside, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects your return, please allow 7-10 business days for your refund to be processed back to your original payment method.